MicroStrategy Administrator

Job description

Educational Requirements Bachelor of Engineering Service Line Data & Analytics Unit Responsibilities - MicroStrategy Administration: Install, configure, and upgrade MicroStrategy components (Intelligence Server, Web, Mobile, etc.) - Administer MicroStrategy environments across Dev, QA, and Production - Monitor system performance, troubleshoot issues, and optimize workloads - Manage users, roles, security, and access controls - Perform metadata management, backups, and migrations (Object Manager, Command Manager) - Configure caching, clustering, and high availability setups - Power BI Administration: Manage Power BI Service environments, including workspaces and datasets - Administer gateways, data refresh schedules, and tenant settings - Monitor usage, performance, and capacity (Premium/Pro environments) - Implement governance, security policies (RLS), and compliance standards - Support report deployment and lifecycle management - Platform & Infrastructure Management: Work with Windows/Linux servers and cloud platforms (Azure preferred) - Maintain system health, perform patching, upgrades, and DR readiness - Manage integrations with databases (SQL Server, Oracle, etc.) - Performance & Monitoring: Analyze logs and system metrics to identify issues and improvements - Conduct performance tuning for queries, reports, and dashboards - Ensure SLA adherence and platform reliability - Support & Collaboration: Provide L2/L3 support for BI issues and incidents - Collaborate with developers, data engineers, and business stakeholders - Document processes, configurations, and best practices Additional Responsibilities: - Experience with other BI tools (Tableau, Cognos, etc.) - Knowledge of automation/scripting (PowerShell, Python) - Experience in DevOps practices for BI deployments - ITIL/process-oriented support experience - Strong problem-solving and analytical skills - Good communication and stakeholder management - Ability to work in a fast-paced, multi-location environment - Bachelors degree in Computer Science, Information Technology, or related field Technical and Professional Requirements: - 78 years of experience in BI platform administration - Strong hands-on experience with MicroStrategy Administration - Experience with Power BI Administration (Service, Gateway, Security) - Knowledge of SQL and database concepts - Experience in performance tuning and troubleshooting - Familiarity with cloud environments (Azure preferred) - Understanding of security, governance, and compliance frameworks Preferred Skills: - Technology->Business Intelligence - Reporting->Microstrategy Administration