Middleware - Axway MFT Tools Administrator

Job description

**Primary skills** **Axway MFT Tools -** Axway CFT, Axway SecureTransport ,Gateway, Sentinel (first two are mandatory) **Key Responsibilities** **Transition & KT Activities** - Participate in transition planning, due diligence, and knowledge acquisition sessions. - Review and validate existing MFT architecture, configurations, and operational procedures. - Document Standard Operating Procedures (SOPs), Runbooks, and Known Error Database (KEDB). - Identify transition risks and mitigation plans. - Support reverse shadow and shadow support phases. - Ensure service stabilization post-transition. **Administration & Operations** - Install, configure, upgrade, and maintain Axway MFT components (SecureTransport, CFT, Gateway, Sentinel as applicable). - Manage user onboarding, partner onboarding, and certificate management. - Configure file transfer workflows, routing rules, and security policies. - Perform performance tuning and capacity management. - Monitor MFT environments and respond to incidents and service requests. - Troubleshoot connectivity, authentication, encryption, and transfer failures. - Ensure high availability and disaster recovery readiness. **Security & Compliance** - Implement encryption standards (PGP, SSL/TLS). - Manage SSH keys, certificates, and secure communication channels. - Support audit requirements and compliance reporting. - Ensure adherence to security policies and data protection guidelines. **Automation & Continuous Improvement** - Automate routine administrative tasks using scripting (Shell, PowerShell, etc.). - Identify process improvements to enhance service reliability. - Support monitoring integration (Splunk, Dynatrace, OEM, etc.). - Participate in patching and vulnerability remediation activities. **Required Technical Skills** - Strong hands-on experience with **Axway MFT Suite**: - Axway CFT - Axway SecureTransport - Axway Gateway - Axway Sentinel (optional but preferred) - Experience in Linux/Unix and/or Windows Server administration - Knowledge of: - SFTP, FTPS, HTTPS, AS2 protocols - SSL/TLS, PGP encryption - Public Key Infrastructure (PKI) - Database knowledge (Oracle / SQL Server) - Experience with load balancers (F5, Netscaler) preferred - Basic scripting (Shell / PowerShell / Python) **Preferred Skills** - Experience in transition projects within managed services environment - ITIL Foundation certification - Experience working in 24x7 support model - Knowledge of cloud platforms (Azure/AWS) is an added advantage - Monitoring tool exposure **Soft Skills & Competencies** - Strong analytical and troubleshooting skills - Good documentation and communication skills - Customer-focused approach - Ability to work in global teams - Ability to work in 247 support rotations when required. - Risk identification and proactive mitigation mindset **Educational Qualifications** - Bachelors Degree in Computer Science / Information Technology or equivalent - Relevant Axway certifications (if any) preferred