MS Dynamics 365 CRM - Technical Consultant - 9320

Job description

**Job Title: MS Dynamics 365 CRM -Technical Consultant - 9320** **Shift:** UK Shift (2 pm-11 pm) **Work Mode:**Hybrid **Total/Relevant Exp:** 7+/ 5+ yrs **Job Description:** MS Dynamics 365 CRM Consultant **Role Summary** 5 to 7 years of experience in Microsoft Dynamics 365 CE (CRM) Sales, or Customer Service, hands on in C#, .NET, JavaScript, Plugins, Workflows, Power Platform (Power Apps, Power Automate) **Key Responsibilities** - Implement and customize Dynamics 365 Sales Customer Service - Configure entities, forms, views, dashboards, BPFs, and security roles - Work on case management, SLAs, queues, and sales processes - Develop Power Apps (modeldriven/canvas) and Power Automate flows - Gather business requirements and translate them into CRM solutions - Support integrations with Outlook, Teams, SharePoint, and thirdparty systems - Provide UAT, golive, and postgolive support **Required Skills** - 5+ years of Dynamics 365 CRM (CE) experience - Strong knowledge of Sales Customer Service modules - Handson experience with Power Apps, Power Automate, Dataverse - Good understanding of CRM security and data model - Strong communication and stakeholder management skills **Soft Skills** - Strong communication and stakeholder management skills - Ability to work independently and lead solution discussions - Problemsolving mindset with attention to detail - Experience working in Agile delivery models Relocation Supported: No Visa Sponsorship Approved: No At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it''s the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences. **Location -** Bengaluru,Chennai,Hyderabad,Noida,Pune