MS Dynamics Tester

Job description

We are seeking an experienced **MS Dynamics Tester** to join our Quality Assurance team. The ideal candidate will be responsible for validating Microsoft Dynamics 365 applications and ensuring high-quality delivery across CRM modules, integrations, workflows, and business processes. The candidate should have strong expertise in functional, integration, and regression testing within Dynamics 365 environments. Key Responsibilities - Perform functional, system, integration, regression, and UAT testing for Microsoft Dynamics 365 applications. - Validate Dynamics 365 CRM modules such as Sales, Customer Service, Marketing, and Field Service. - Develop and execute test cases, test scenarios, and test scripts based on business requirements. - Test end-to-end business processes, workflows, plugins, customizations, and integrations. - Conduct API and interface testing involving third-party applications. - Identify, log, track, and retest defects using defect management tools. - Collaborate with Business Analysts, Developers, Product Owners, and stakeholders to clarify requirements and resolve issues. - Support test planning, estimation, test data preparation, and reporting activities. - Participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and reviews. Required Skills - 5+ years of Software Testing experience with at least 3 years in Microsoft Dynamics 365/CRM testing. - Strong understanding of Dynamics 365 CRM functionality and business processes. - Experience in Functional Testing, Integration Testing, Regression Testing, and UAT support. - Knowledge of Dynamics custom entities, forms, workflows, plugins, and security roles. - Experience with Azure DevOps, JIRA, or similar test management tools. - Familiarity with SQL for backend validation and data verification. - Good understanding of API testing using Postman or similar tools. - Strong analytical, troubleshooting, and communication skills. Preferred Skills - Experience with Test Automation tools such as Selenium, Playwright, or EasyRepro. - Knowledge of Power Platform (Power Apps, Power Automate, Power BI). - Experience with Agile/Scrum delivery models. - Microsoft Dynamics 365 certifications would be an added advantage. Education Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. **Domain Experience (Preferred):** Banking, Insurance, Travel, Retail, Healthcare, or Enterprise Digital Transformation programs. Provide your feedback on BizChat