MSD System Admin (Technical) - Tata Consultancy Services

Job description

It is time for you to make #thebigmove to Tata Consultancy Services. Role : MSD System Admin (Technical) Exp : 5- 12 Years Location : PAN India **JOB DESCRIPTION:** At least 4 years experience and expertise in power platform administration D365 CRM administration, D365 Environment management, user and security administration, Should have experience in leading the team and been in customer facing role 6 to 8 + years of Power Platform administration - **Environment Management** - Create, configure, and manage Dynamics 365 CRM environments (Dev, Test, UAT, Production) via Power Platform Admin Center. - Perform environment copy, reset, and removal as per organizational policies. - Monitor environment health and resolve issues related to access, performance, and configuration. - **User & Security Administration** - Manage user access, security roles, and security groups. - Coordinate with Environment Owners for role assignments and privilege escalations. - Ensure compliance with PIM (Privileged Identity Management) and tenant-level security standards. - **Storage & Resource Management** - Monitor Dataverse storage usage (Database, File, Log). - Advise on storage compliance and coordinate cleanup or purchase of additional capacity. - Track and report resource utilization (apps, flows, portals, Power Pages sites). - **Governance & Compliance** - Implement and enforce ALM (Application Lifecycle Management) best practices. - Maintain SOPs for environment setup, mailbox activation, and portal configuration. - Ensure adherence to Microsoft licensing and subscription requirements. - **Issue Resolution & Support** - Act as L3 support for tenant-level issues in Dynamics 365 CRM and Power Platform. - Engage with Microsoft Support for escalations and troubleshooting. - Provide KT (Knowledge Transfer) sessions and documentation for new Joiners. - **Communication & Reporting** - Draft formal communications for environmental changes, compliance notices, and advisory updates. - Prepare monthly reports on storage, environment health, and incident summaries. Interested candidates can share their resumes **to himaja.madala@tcs.com**