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Job description

Experience Target (in this job or a related function/field): • 5 - 7 years of experience in Network and/or Network Security Skills: (identify essential skills required, and identify additional skills that enable success in performing this job) • Excellent English written and verbal communication skills with specific focus on technical and operational documentation • Strong interpersonal and problem solving skills • Excellent customer service, analytical and organizational skills • Willing to work in 24x7 rotational shift • Ability to take initiatives for individual projects as well as work in a team environment Skills: (describe type and level of knowledge or ability needed to perform essential job functions and those that enable success in performing this job) • Strong interpersonal and problem solving skills • Thorough understanding and knowledge of network operating systems, network equipment and networking protocols • Well Knowledge / Experience in Content Filtering of Cisco WSA • Network installations, implementations and configurations (Main vendor is Cisco Systems) • Well knowledge/experience on Cisco Firewalls (ASA, FWSM) and Cisco IPSEC and IPS Modules/Appliances • Well knowledge/experience on the IOS (as, IOS-XR / IOS SR & SX) • Well knowledge/experience on routers and switches (as, Cisco7600,ASR 1000, ISR/ Cisco6500, Cisco Nexus) • Knowledge/experience on the network and server load balancers (F5 ) • Knowledge/experience on any Network Management System such as Solarwind, Network Flow and Splunk • In-depth trouble shooting and problem analysis skills • Well knowledge/experience on the routing protocols (OSPF, EIGRP ,BGP) • Layer 2 protocols including, VSS, VPC and Spanning Tree • Experience with common LAN, WAN, and Datacenter architectures • Wireshark/Sniffer analysis / Ripper / NMAP • Experience with troubleshooting complex technical issues which may include multiple technical platforms. • Ability to evaluate technological needs and recommend appropriate solutions using standards and best practices • Understanding of how to escalate issues with vendor partners to drive resolution. • Demonstrated ability to make critical decisions, under pressure, to resolve technical issues. • Ability to communicate technical information to a less technical audience which may include senior leadership. • Creation of MOP/SOP and responsible for change management • Responsible for technical documentation of customer network and updating internal knowledge database

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