Newgen Developer

Job description

Educational Requirements Bachelor of Engineering Service Line Digital Experience Responsibilities - Design, develop, and enhance solutions on Newgen OmniOMS aligned to business workflows and operational requirements. - Build and configure process flows, case lifecycles, forms, validations, business rules, and user roles/permissions within the platform. - Implement integrations with external systems using APIs/web services and ensure secure, reliable data exchange. - Translate functional requirements into technical designs, estimates, and implementation plans for 35 years experience-level delivery ownership. - Perform unit testing, support SIT/UAT, troubleshoot defects, and drive fixes through to production readiness. - Optimize performance, ensure maintainability, and follow coding/configuration standards and documentation practices. - Collaborate with cross-functional teams to ensure solution alignment, timely delivery, and smooth handover to support/operations. - Contribute to AI-enabled automation use cases by identifying opportunities for intelligent routing, classification, and decision support within workflows. Technical and Professional Requirements: **Minimum Qualifications:** Education: BE, ME, BTECH, MTECH, MCA, MSC, MBA. 35 years of hands-on experience developing/configuring solutions using Newgen OmniOMS. Working knowledge of workflow/case management concepts, process modeling, and end-to-end delivery practices. Experience with integrations (APIs/web services) and strong troubleshooting skills across environments. Ability to create clear technical documentation and collaborate effectively with business and technical stakeholders. Preferred Skills: Technology->Content Services (CS)->CS - Customer Experience Management Platform->Newgen OmniOMS