Nexthink Administration

Job description

**Role & responsibilities** **Nexthink Administration** - Administer and operate the Nexthink cloud platform and Portal • Support Nexthink Collector deployment, updates, and ongoing health monitoring • Configure and maintain dashboards, investigations, campaigns, alerts, and reports • Analyze experience data to identify trends, recurring issues, and degradation patterns • Translate business and operational requirements into relevant digital experience metrics and insights • Develop, test, and maintain Nexthink automations and remediation actions • Create and maintain remediation scripts using PowerShell and Bash • Support approved extensions of Nexthink functionality using API based integrations • Assist with integrations between Nexthink and ServiceNow or endpoint management platforms