Officer, Branch Relationship Manager Growth, Consumer Banking Group

Job description

• Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M • Ensure complete knowledge of all products & services through continuous skill and knowledge improvement. • Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy. • Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork • Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives. • Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews. • To exercise appropriate due diligence while on-boarding and engaging with clients. • Establish DBS as a primary banker for clients and as a prominent banking provider in India. Location: Regional Office Chennai Job: Product Sales Schedule: Regular Employee Status: Full time