Opening for Language Expert_ Spanish, German and Italian

Job description

**Opening for Language Expert\\_ Spanish, German and Italian** ***Experience : 5 to 9 Years*** ***Location : Chennai & Bangalore*** ***Shift : US & UK*** ***Designation : Lead Analyst*** ***No of Position : 10*** 🎯 **Key Responsibilities** **Expert in Spanish, German and Italian** Manage complex and high‑profile accounts using defined collection strategies Own and control aged receivables as per SLAs and performance metrics Implement and remove service stops as per process guidelines Review UMCC and on‑account payments in line with ICMP standards Identify potential write‑offs and support aged debt clearance Drive quarterly and monthly debt & cash target achievements Execute end‑to‑end dunning processes and handle legal escalations Identify and support continuous process and system improvements Collaborate with administrators and team leads to close knowledge gaps Lead and support new process implementations **🎓 Background & Qualifications** Any graduate Excellent verbal and written communication skills Willingness to work in night shifts Proven track record of meeting targets and SLAs Strong working knowledge of MS Office Customer‑focused mindset with strong negotiation skills Analytical thinking and problem‑solving capability Exposure to project methodology is a plus **🌟 Role‑Specific Competencies** Fluent in English (verbal & written) Result‑driven and self‑motivated Strong learning orientation Team player with the ability to work independently Adaptable and flexible in a dynamic work environment Excellent customer service and stakeholder management skills Leadership and people management capabilities (for senior roles) **⚠️ Important Note** ✅ Candidates with OTC experience added advantage ✅ Immediate joiners or candidates with notice period of 30 days or less only 🚫 Others, please do not apply Interested candidate, Kindly register Language Expert\\_ Chennai & Bangalore – Fill out form