Opening_ Team Lead_ Navi Mumbai

Job description

- Manage and lead the inbound, outbound, and sales teams, ensuring they meet SLA targets and daily goals. - Conduct real-time monitoring and coaching to improve team performance and adherence to schedules. - Create an encouraging and supportive team environment that fosters collaboration, motivation, and professional growth. - Develop and implement strategies to drive sales within the team and meet sales targets/goals. - Analyze team performance data and identify areas for improvement, implementing corrective actions as needed. - Conduct regular team meetings to communicate updates, provide feedback, and address any concerns or challenges. - Ensure compliance with company policies, procedures, and quality standards. - Collaborate with cross-functional teams to streamline processes and enhance operational efficiency. Interested can share resume on - Bhawnas1@hexaware.com or 6260351725 Regards Bhawna