Opening with Tcs || Major Incident Management || Kolkata|| 14-Aug-26

Job description

**Dear Candidate,** **Greetings from TATA Consultancy Services.** Thank you for expressing your interest in exploring a career possibility with the TCS Family. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. At this interview you will have a technical discussion followed by a management & HR round\\*. Feel free to ask any questions you may have about our hiring process, the position, or our company. **TCS is hiring for Major Incident Management Position** **Kolkata Location** **Experience : 6 years to 8 years** **Interview Date : 14-Aug-26** **Please find the job description** 1. Excellent communication and customer handling skills2. Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions.3. Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls.4. Experience in decision-making processes during incident response, investigation, recovery, and restoration to normal operations.5. Experience in working in SLA based and 24/7 support model.1. Knowledge of JIRA ticketing tool2. Knowledge of Slack3. Knowledge of Confluence **Interested Candidate Please share the below Details:** 1. Total Exp : 2. Relevant Exp: 3. Contact No. : 4. Current CTC : 5. Expected CTC: 6. Current Location : 7.  Agree with Location : 8. Notice period : 9. Current Company : 10. Highest Qualification :       (Regular/Part Time): 11. Any Gap : 12. Duration of Gap: 13. Have you Earlier worked with TCS(Yes /No) : **Thanks & Regards,** **Tripti Dhyani** **Human Resources Talent Acquisition Group** **Mail to:** **tripti.dhyani@tcs.com**