Openings For Quality Analyst _Chennai

Job description

- **2+ years documented experience as Quality Analyst is required.** - **Experience into BPO industry & experience with 7QC is mandatory.** - **Providing active feedback to agents & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time.** - **Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement.** - **Coordinate for calibration sessions and adherence towards enhancing calibrated process.** **Shifts: Rotational Shifts / Rotational Week offs** **Notice period: Immediate Joiner to 30 days preferred.** **Interested candidates please share updated CV to:** **Email: Pavithras19@hexaware.com**