Operation Processor

Job description

**Role & responsibilities** Performs a variety of operational tasks for the low to moderately complex processes or functions. - Takes accountability for entire process from receipt of work to resolution and closure. - Tasks require coordination of information among various operational areas and customers. Uses multiple online systems. - Duties may include - receiving and reviewing incoming work, contacting appropriate resources as needed, entering transactions into RIDS application, verifying with accuracy, resolving complex customer/client requests using multiple resources and records. - Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures. - Exercise some judgment within guidelines **Preferred candidate profile** University degree in Business, Commerce, or any other discipline ( B.Com, B.B.A etc., ) - 0 to 1 year of experience in banking/Financial Services - Basic Microsoft Office skills - Strong English language communication skills - both written and spoken. - Flexible with working in US operational hours i.e., India night shift. - Alphabet and 10 key numerical data entry experience - Minimum Typing Speed - 30 to 35 Words Per Minute with Accuracy >= 98%