Operations Engineer
Accenture · Bengaluru, KA
Accenture · Bengaluru, KA
**Project Role :** Operations Engineer **Project Role Description :** Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. **Must have skills :** Oracle Database Administration (DBA) **Good to have skills :** NA Minimum **3** year(s) of experience is required **Educational Qualification :** 15 years full time education Summary Act as the ongoing interface between the client and the system or application. Responsible for end-to-end administration of Oracle databases across Google Cloud Platform (GCP), Oracle Exadata CloudCustomer (ExaCC) under a Hosted DBA model, and AWS RDS. Lead hybrid multi-cloud database operations, performance engineering, and cross-platform migration projects. Must Have Skills: Oracle Database (19c / 21c / 23ai), Oracle Exadata CloudCustomer (ExaCC) Hosted DBA, Google Cloud Platform (Compute Engine, Cloud SQL, BigQuery), AWS RDS, Multi-Cloud Database Operations Job Requirements: Key Responsibilities: Administer Oracle databases on GCP Compute Engine, Bare Metal Solution for Oracle, and Cloud SQL Administer Oracle Exadata CloudCustomer (ExaCC) under the Hosted DBA (HDBA) operating model Administer AWS RDS for Oracle including Multi-AZ, snapshots, parameter groups, and Option Groups Manage Oracle ASM, RAC, Data Guard, GoldenGate replication across the hybrid estate Coordinate with Oracle ExaCC platform team on infrastructure events, patching windows, and incidents Build automation for backup, patching, and provisioning across GCP, ExaCC, and AWS RDS Conduct Oracle performance tuning using AWR, ADDM, ASH, and SQL Tuning Advisor Perform capacity planning, tablespace management, and cost optimization across all three platforms Lead database migration projects between on-prem, ExaCC, GCP, and AWS using Data Pump, RMAN, GoldenGate, DMS Implement HA / DR strategies including Data Guard, GoldenGate, cross-region replication Drive Oracle license compliance, audit readiness, and BYOL strategy across cloud platforms Maintain DBA runbooks, migration playbooks, and operational documentation Enterprise Tools \& Platforms: Oracle: Oracle Enterprise Manager (OEM), SQL\*Plus, RMAN, Data Pump, GoldenGate, OPatch Exadata: Exadata CloudCustomer Console, dcli, cellcli, exawatcher, Oracle Cloud Infrastructure (OCI) console GCP: Compute Engine, Bare Metal Solution for Oracle, Cloud SQL, Cloud Storage, IAM, gcloud CLI AWS: RDS for Oracle, RDS Custom for Oracle, AWS DMS, AWS CLI, IAM, CloudWatch Performance: AWR, ADDM, ASH, SQL Tuning Advisor, Statspack Migration: Oracle GoldenGate, AWS DMS, Data Pump, RMAN, Zero Downtime Migration (ZDM) Backup: Networker, RMAN, Oracle Recovery Manager, AWS Backup Monitoring: Oracle Enterprise Manager Cloud Control, Dynatrace, GCP Cloud Monitoring, AWS CloudWatch Automation: Ansible (oracle.database collection), Python (cx Oracle), Shell, Terraform ITSM: ServiceNow Security: Qualys, Tenable, Oracle Database Vault, TDE SLA / KPI Ownership: Ensure adherence to SLA/KPI commitments Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) Monitor MTBF and system availability Publish service performance reports Client Facing Responsibilities: Participate in war room calls during major incidents Handle escalation matrix and stakeholder communication Provide timely updates to business and technical stakeholders Participate in governance and service review meetings Coordinate with Oracle Cloud Operations and ExaCC platform teams for change windows and incidents Professional \& Technical Skills: Technical Experience: 6 years of total experience as an Oracle DBA Production experience with Oracle Exadata CloudCustomer (ExaCC) Hosted DBA model Hands-on Oracle on GCP experience (Compute Engine, Bare Metal Solution, or Cloud SQL) Hands-on AWS RDS for Oracle experience Production experience with Oracle RAC, Data Guard, and GoldenGate replication Demonstrated database migration project experience across on-prem and cloud Oracle Certified Professional (OCP) required OCM preferred GCP Database Engineer or AWS Database Specialty preferred Professional Attributes: Strong communication and stakeholder management Ability to handle critical incidents and escalations Flexible to work in 24/7 environment Strong analytical and problem-solving mindset Ability to lead small teams and mentor junior administrators Additional Information: * A 15 years full time education is required. * Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant industry certifications strongly preferred. 15 years full time education