Operations Manager

Job description

- Job Description: Overall work experience should be more than 9 experience in P2P - Should have worked on Month close activities, intercompany reconciliations, financial statements and variance analysis - Escalation handling, clarifying concerns, seeking support and monthly evaluation of performance of the team members within the process - QCA of associate performance feedback, identifying knowledge gaps and conducting process trainings - Assisting and training new/existing team members, Identifying knowledge gaps and conducting process trainings - Handle daily, weekly, monthly and ad-hoc calls with client - Be the first point of contact for SME queries via emails and calls - Initiate and drive process improvements across the team - Conduct regular one on one, motivate team members and manage conflicts - Update process documentations and process maps on a regular basis - Experience in preparing, reviewing and upload journal entries, Accruals, Prepayments, Netting entries, reporting such as Hyperion (HFM) review and variance analysis - Ensure SLA / month-end calendar timelines are achieved as per the process - Adhere to the internal and external audit requirements and provide support as per schedule - Responsibilities: Overall work experience should be more than 9 experience in P2P - Should have worked on Month close activities, intercompany reconciliations, financial statements and variance analysis - Escalation handling, clarifying concerns, seeking support and monthly evaluation of performance of the team members within the process - QCA of associate performance feedback, identifying knowledge gaps and conducting process trainings - Assisting and training new/existing team members, Identifying knowledge gaps and conducting process trainings - Handle daily, weekly, monthly and ad-hoc calls with client - Be the first point of contact for SME queries via emails and calls - Initiate and drive process improvements across the team - Conduct regular one on one, motivate team members and manage conflicts - Update process documentations and process maps on a regular basis - Experience in preparing, reviewing and upload journal entries, Accruals, Prepayments, Netting entries, reporting such as Hyperion (HFM) review and variance analysis - Ensure SLA / month-end calendar timelines are achieved as per the process - Adhere to the internal and external audit requirements and provide support as per schedule Qualifications: Bachelor Degree in relevant field with 9-12 years of relevant experience