Operations Manager_ Malayalam
Star Health Insurance · Bengaluru, Karnataka, India
Star Health Insurance · Bengaluru, Karnataka, India
**Roles and Responsibilities** - Manage branch operations, ensuring efficient sales performance and customer satisfaction. - Develop and implement strategies for general insurance sales, health insurance sales, and team handling. - Oversee floor management, direct channel sales, and target achievement to meet business objectives. - Monitor and analyze key performance indicators (KPIs) to drive growth and improvement. - Ensure effective communication with cross-functional teams to achieve targets. **Desired Candidate Profile** - 8-13 years of experience in insurance industry with expertise in branch management, floor management, or similar roles. - Strong understanding of direct channel sales, direct sales, floor operations, and target planning/achievement principles. - Excellent leadership skills with ability to manage high-performing teams across multiple locations. - Proficiency in General Insurance Sales and Health Insurance Sales knowledge is essential. - Candidate should be proficient in Malayalam.