OPS-CS / Client Integration Professional

Job description

Job Title: OPS-CS / Client Integration Job Code: 14138 Country: IN City: Mumbai Skill Category: Operations Description: **Position Specifications:** **Corporate Title** Analyst **Functional Title** Analyst **Experience** 1-3 years **Qualification** Graduate/MBA **Role & Responsibilities:** - Ensure that client gets on boarded on Nomura platform effectively. Proven record of Client Onboarding/ Relationship management. - Own and resolve all issues during the onboarding process to manage client expectations and should be able to handle difficult situations with assertive skills. - Manage queries from multiple teams related to the process. - Identify exception cases, escalate whenever required and work towards resolutions. - Drive and implement relevant KRI and reporting to track aged requests and ensure transparency in highlighting key risk items with effective escalation management. **Mandatory** **Desired** **Domain** - Must be able to work well and complete tasks under tight deadlines. - Client focus Enhancing client experience is one of the key deliverables - Manages Relationships through inclusivity and is able to demonstrate collaborative teamwork - Control orientation and Risk awareness- Candidate must possess an eye for detail and must be able to create an environment of control and governance - Flexible to work in various shifts as per the business requirement **Technical** - Strong MS-Office Skills, Excellent communication skills - Should have strong analytical skills to be able to understand Front to back derivative operations - Knowledge of OTC derivative products Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.