OPS-CSG / Client Sales Supervisor

Job description

Job Title: OPS-CSG / Client Sales Sup Job Code: 13661 Country: IN City: Mumbai Skill Category: Operations Description: **Divisional Overview:** The Operations division provides the support and control infrastructure that enables the Firm to develop and deliver financial products throughout the world. Working with the Sales, Trading and Information Technology Divisions, Operations professionals are responsible for the management and execution of transactions in a manner which maximizes profitability and minimizes risk. Our division is responsible for the management and execution of millions of securities transactions on a daily basis. Our responsibilities include trade processing, confirmation, settlement, fails management, margin, asset servicing, risk management and various client services. In partnership with sales, trading, prime services, information technology and other teams from across the bank, we apply a continual focus on improving productivity and efficiency, while seeking new and innovative ways to support our clients changing needs. **Business Overview:** The Fixed Income Middle Office team based in Powai is continuously and actively engaged in supporting Nomuras Fixed income businesses spread across EMEA, Americas, Asia and Continental regions. Fixed Income Operations supports a varied range of Fixed Income products franchisees offered by Nomura to its clients. The Fixed Income MO plays a pivotal role between Clients and Front Offices on one side and Nomuras in house teams divisions ranging from Information Technology, Core Operations, Client Service Representatives, Transition Management Group, Data Management and Operations Control on the other. **What We Offer:** - We support employee wellbeing by ensuring a sense of purpose and belonging. - We offer a comprehensive range of wellbeing services which allows employees to get access to the assistance they need at any point in their wellbeing journey. - Our bespoke benefits support employees and their family s holistic wellbeing and are inclusive of diverse identities and family structures. **Position Specifications:** **Corporate Title** Analyst **Functional Title** Analyst **Experience** 1-3 years **Qualification** Graduate/ MBA **Requisition No.** **Role Responsibilities:** Sales Support as a process is to provide better service to clients. Hence it requires lots of interaction with clients, Sales Persons, Traders, Desk Assistants and other various team involved in downstream Processing. - Effectively manage all risks and exposures associated with the various trading activities across the books for Sales Clients and ensure all exceptions have been closed out in a timely manner; Manage Risk between Front End Middle Office systems for all Equity Derivative products at trade level. - REQUIRED SKILLS: This position requires liaising with respective regional Trader s, desk assistants, Sales Persons other regional middle office teams and make sure Bank s external client s queries are resolved immediately and effectively. Always think from Client perspective and proactively provide better service to clients and cover the risk in the process The individual needs to work very closely with the desks and ensure all Bookings and checks are completed with 100% accuracy, within the timelines mentioned in SLA. Requires strong attention to details, should have very good understanding on Bonds / Repo / Cash Equity / FX products Should have the attitude to adapt to the new digital tools and should come out with more ideas. Exposure to digital technology and Fintech tools would be added advantage. **Qualification, Experience Skills** : Should be able to work independently and manage tight deadlines, should posse s excellent communication skills and familiarity with financial abbreviations and basic functioning of market. Should be Enthusiast ic / High energy / should be able to suggest solutions. **Mind Set:** **Mandatory** **Desired** **Domain** Graduate Finance/MBA **Essential skills:** 1) Strong Analytical skills, 2) Knowledge and understanding of Fixed Income products 3) Strong MS Excel skills 4) Ability to work on tight deadlines 5) Good communication skills 1) Proactive in raising issues and resolving exceptions 2)Eye for detail and ability to analyze 3)Team player Team Leader 4)Relations management internal external counter parts **Technical** - Ability to multi-task and work to tight deadlines - Exceptional Attention to detail strong MS Office (Word/Excel/PowerPoint) Skills - Trade Life Cycle **Nomura Leadership Behaviours:** **Leadership Behaviours** **Description** **Element** Exploring Insights Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision - Gather Intelligence - Create a vision - Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations - Identify countermeasures - Assess feasibility - Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions - Influence - Inspire - Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement - Have an ownership in own development - Support other s growth - Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture - Foster psychological safety - Encourage the active participation of all talent - Foster a risk culture *We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s respo