Oracle Recruitment Module Support Analyst/SME

Job description

**Mega Walk-In Drive TCS Hyderabad is Hiring for Oracle Recruitment Module Support Analyst/SME** **Job Title: Oracle Recruitment Module Support Analyst/SME** **Location: Hyderabad** **Exp Range: 1-8 Years** **Date:8th Aug 2026** **Timings: 10:00 AM – 12:30 PM** **Venue: TCS, Synergy Park, Non SEZ Unit, Gachibowli, Hyderabad - 500032** **Only Work from Office (No Hybrid, No Remote, No Work from Home)** **Shift Timing: Should be comfortable with night (US) & Rotational Shifts** **JD: Kindly refer to the end of the post** **Mandatory Requirements (How to generate your EPCN)** **EPCN number is mandatory for eligibility of the interview** **• Step 1: Visit https://ibegin.tcs.com/iBegin/** **• Step 2: Click to login** **• Step 3: Click New user (Register with us)** **• Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)** **• Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX.** **• Step 6: You will receive the EP number on your personal e-mail ID.** **Mandatory Documents to carry:** - **Candidates must have a registered EP ID** - **TCS Online Application Form** - **Hard Copy of Resume** - **2 Copy Recent Passport Size Photographs** - **Original and 2 photocopy of Govt. ID proof (Aadhaar Card or PAN Card)** **Eligibility:** **• Minimum 15 years of regular, full-time education (10 + 2 + 3)** **• Should be flexible with night shifts & rotation shifts** **Job Summary** **We are seeking an Oracle Recruitment Module Support Analyst/SME to join our team in Hyderabad. The ideal candidate should have hands-on experience working with the Oracle Recruitment module and a good understanding of the end-to-end Talent Acquisition process. The role involves providing functional support, resolving user tickets, and ensuring the smooth operation of recruitment-related activities within Oracle.** **Key Responsibilities** - **Provide Level 1/2 functional support for the Oracle Recruitment module.** - **Manage, troubleshoot, and resolve tickets related to recruitment processes within agreed SLAs.** - **Analyse reported issues, perform initial troubleshooting, and escalate complex issues when required.** - **Support business users with Oracle Recruitment module functionality and process-related queries.** - **Monitor ticket queues and ensure timely resolution of incidents and service requests.** - **Work closely with functional and technical teams to resolve application issues.** - **Maintain documentation for recurring issues, resolutions, and standard operating procedures.** - **Ensure compliance with organizational processes and support quality standards.** **Required Qualifications** - **Bachelor’s degree in any discipline** **Experience Requirements** - **1–8 years of experience working with the Oracle Recruitment module.** - **Good understanding of the end-to-end Talent Acquisition lifecycle, including requisition creation, candidate management, interview scheduling, offer management, and hiring processes.** - **Experience handling support tickets in Oracle Recruitment or Oracle HCM Recruitment modules.** - **Strong analytical and problem-solving skills.** - **Good communication and stakeholder management skills.** - **Ability to work independently in a fast-paced support environment.** - **Willingness to work in a night shift.**