Order To Cash Analyst
IBM · Bengaluru, Karnataka, India
IBM · Bengaluru, Karnataka, India
**Key Responsibilities** - **Accounts Receivable Operations** - Post and balance daily cash applications. - Prepare journal entries and maintain filing records. - Perform general account reconciliations. - **Cash Application & System Updates** - Execute direct debit runs and manage rejections. - Update Oracle ERP systems with accurate financial data. - Investigate unapplied payments and ensure proper allocation. - **Analysis & Audit Support** - Analyze receivable accounts and investigate discrepancies. - Prepare audit documentation and reports. - **Customer & Stakeholder Engagement** - Provide information on payments, refunds, and AR queries. - Collaborate with customers, sales teams, and finance functions to resolve issues. - **Compliance & SLA Adherence** - Ensure timely delivery of tasks within defined SLAs. - Support process improvements and automation initiatives. **Required Professional & Technical Expertise** - Commerce graduate with **3-6 years of experience** in Order to Cash (O2C). - Strong accounting knowledge and understanding of accounting principles. - Hands-on expertise in **cash application automation** and touchless settlement. - Experience in monitoring account statuses against defined metrics. - Skilled in report building and account analysis. - Ability to identify and implement process improvements under mentorship. **Preferred Professional & Technical Expertise** - Proficiency in **MS Office** and ERP systems (Oracle, SAP, etc.). - Experience in **change management initiatives**. - Strong collaboration, negotiation, and communication skills. - Ability to work under tight timelines and achieve business metrics. - Continuous learning mindset through workshops and publications. **Education** - **Required:** Bachelors Degree (Commerce/Accounting/Finance). - **Preferred:** Master’s Degree.