Order To Cash Analyst

Job description

Key Responsibilities • Accounts Receivable Operations • Post and balance daily cash applications. • Prepare journal entries and maintain filing records. • Perform general account reconciliations. • Cash Application & System Updates • Execute direct debit runs and manage rejections. • Update Oracle ERP systems with accurate financial data. • Investigate unapplied payments and ensure proper allocation. • Analysis & Audit Support • Analyze receivable accounts and investigate discrepancies. • Prepare audit documentation and reports. • Customer & Stakeholder Engagement • Provide information on payments, refunds, and AR queries. • Collaborate with customers, sales teams, and finance functions to resolve issues. • Compliance & SLA Adherence • Ensure timely delivery of tasks within defined SLAs. • Support process improvements and automation initiatives. Required Professional & Technical Expertise • Commerce graduate with 3-6 years of experience in Order to Cash (O2C). • Strong accounting knowledge and understanding of accounting principles. • Hands-on expertise in cash application automation and touchless settlement. • Experience in monitoring account statuses against defined metrics. • Skilled in report building and account analysis. • Ability to identify and implement process improvements under mentorship. Preferred Professional & Technical Expertise • Proficiency in MS Office and ERP systems (Oracle, SAP, etc.). • Experience in change management initiatives. • Strong collaboration, negotiation, and communication skills. • Ability to work under tight timelines and achieve business metrics. • Continuous learning mindset through workshops and publications. Education • Required: Bachelors Degree (Commerce/Accounting/Finance). • Preferred: Master’s Degree.