Order To Cash Analyst
Tata Consultancy Services · Chennai, Tamil Nadu, India
Tata Consultancy Services · Chennai, Tamil Nadu, India
**Role and Skill:** Order To Cash - Team Member **Experience:** 1 year to 3 years **Job Location:** Chennai **Shift:** 24x7 **Job Qualification:-** Any Finance GraduateCA / ICWA (Inter) / MBA finance / M.Com **Responsibilities -** - Process and validate customer orders in the system - Generate and send invoices accurately and on time - Track outstanding invoices and follow up for payments - Perform collections through calls and emails - Apply customer payments and reconcile accounts - Handle billing queries and resolve disputes - Maintain accurate accounts receivable records - Support month-end closing and reporting - Ensure compliance with policies and SLAs - Identify and suggest process improvements. **Skills & Experience -** - The Process Associate O2C is responsible for supporting the endtoend OrdertoCash cycle, ensuring accurate and timely processing of customer orders, invoicing, collections, and cash application. - The role aims to optimize cash flow, maintain high levels of customer satisfaction, and ensure compliance with organizational policies and financial controls. - The associate plays a key role in executing transactional activities, resolving customer queries, and supporting process efficiency through adherence to SLAs, quality standards, and continuous improvement initiatives.