P&C underwriting Lead

Job description

responsible for managing teams and service level targets role for P&C Insurance Business, Facilitating goal-level creation for the team in line with Business goals and works with managers to ensure the goals are cascade to all associates Guiding the talent identification and development process for the team You will be expected to be focused on the Business goals/challenges and know how to solve these using analytics and technology. Responsibilities • Efficiently manage and process auto insurance claims while ensuring accuracy and adherence to company policies. • Analyze clients policy coverage to provide actionable recommendations and ensure optimal protection. • Investigate and resolve complex insurance-related issues, escalating as necessary to maintain service quality. • Communicate effectively with customers, underwriters, and agents to facilitate smooth policy implementation and claims resolution. • Maintain up-to-date knowledge of industry regulations, trends, and best practices to ensure compliance and provide informed guidance. • Prepare and maintain detailed records of claims, interactions, and resolutions to support audits and reporting requirements. • Collaborate with internal teams to streamline processe