PAR & Hindsighting Manager

Job description

**Key Result Areas** Supporting Actions To conduct periodical inspection of disbursed cases - To conduct regular audit of disbursed credit cases - To check all credit parameters pertaining to eligibility calculation, banking & credit parameters and implementation of policy are met - Review customer data entry - demographic details (including income-related & other additional information), efficiency in LMS, and ensure maximum files are processed and sanctioned with a minimal error rate - To ascertain any gaps in policy and processes - Highlight critical findings and fraudulent activities - Support the internal customers (credit and operations) team by providing feedback on qualitative processing and supporting improvements - Implement effective controls and improvements in the process design, system and operation wherever required - Impart training and learnings for effective control and adherence to program norms Maintaining multiple Dashboards & MIS - Preparation and presentation of various dashboards and key risk indicator - Formulation of monthly reports of audit of various products, segmentation between critical and non-critical observation - Providing data on monthly basis for reviews and to the top management To conduct trainings & learning sessions - Provide training to credit team regarding findings in audit - Classroom sessions to be conducted PAN India - Regular governance calls and updates on the development needs to be imparted - Regular interaction with NCMs and providing feedback for the product Monitoring of entire process - Selection of monthly sample for the audit cases - Weekly monitoring of the audited cases and assessment of overall target - Discussion regarding the errors with the credit team and timely closure of same - Publication of hindsighting reports on monthly basis within defined timelines. Automation of processes - Automation of the existing process via dashboards, any other tools - Highlight system glitches and suggest changes - Streamline of MIS reports - Assessment of credit in an auto mode