Payroll Specialist - US

Job description

**About Keka** Keka is a SaaS HRMS platform, helping companies manage the entire employee lifecycle efficiently– hiring, onboarding, time & attendance, payroll, performance, and learning in one integrated system. We have been in the market for 10+ years and currently serve around ten thousand clients in India, US and GCC. **About The Role** Own end-to-end payroll delivery for a portfolio of Keka Managed Services clients in the US. This is a hands-on, client-facing role responsible for payroll operations, federal/state/local tax compliance, client relationships, and timely delivery. **What You'll Own** - Manage end-to-end US payroll cycles across bi-weekly, semi-monthly, and monthly payrolls. - Oversee federal, state, and local payroll tax compliance and filings. - Manage multi-state payroll complexities, deductions, benefits, garnishments, and payroll reconciliations. - Manage payroll notices, amendments, and compliance-related issues. - Act as the primary point of contact for clients and build strong relationships. - Own delivery timelines, SLAs, escalations, and client communication. - Identify process gaps and drive automation and continuous improvement. **What You Bring — Must-Haves** - Strong knowledge of US payroll processes, tax compliance, and multi-state payroll. - 3+ years of payroll delivery experience in an HR Tech, Payroll Tech, or B2B SaaS environment. - Experience with platforms such as Gusto, Rippling, Justworks, Deel, Papaya, TriNet, ADP, Paylocity, Paycom, Paycor, or similar. - Strong client-facing communication and stakeholder management skills. - High ownership, attention to detail, and problem-solving ability. - Strong Excel and analytical skills with the ability to identify and resolve payroll discrepancies. **Nice to Have** - Hands-on experience with CheckHQ or similar modern US payroll platforms. - FPC or CPP certification. - Experience managing multi-state payroll and prior-vendor migrations. - Exposure to advanced Excel, SQL, or BI dashboards. - Experience with state tax registration processes.