Platform Architect

Job description

Summary Guidewire is seeking a hands-on Platform Architect to own the cloud and delivery platform that supports our internal AI Engineering team in Bangalore. You will be the single owner of the infrastructure, CI/CD, and operational platform that 4–6 concurrent AI productization Strike Teams build on top of. Your work makes every other engineer on the team faster, safer, and more autonomous. Unlike a pure cloud architect role, this position is deeply hands-on — you will stand up the AWS PROD environment, build and operate CI/CD pipelines across all projects, scale vector databases, and own LLM API hosting and token-cost optimization. Single ownership keeps platform decisions coherent across our entire portfolio. Job Description • AWS Production Environment: Stand up and operate the team’s AWS PROD environment end-to-end — networking, IAM, compute, storage, observability. Set the standards every Strike Team’s workloads will run inside. • CI/CD Across Strike Teams: Build and maintain unified CI/CD pipelines that all Strike Teams consume. Ensure consistent quality gates, deployment patterns, and rollback safety across 4–6 concurrent projects. • Vector Database Operations: Own the vector database tier (e.g., OpenSearch, Pinecone, Weaviate, neo4j). Scale indexes, manage ingestion pipelines, and ensure cost-efficient operation as project volume grows. • API Hosting & Token Optimization: Manage LLM API integrations and hosting — quotas, rate limits, model routing, caching, and ongoing cost optimization across providers (Bedrock, Anthropic, OpenAI). • Cross-Team Enablement: Build reusable Terraform/CDK modules, golden paths, and platform documentation that let Product Engineers ship features without re-inventing infrastructure. • Technical Standards: Set platform standards in partnership with the AI Architect, QA Architect, and SecOps Engineer — coherent decisions across infra, AI, quality, and security so that projects compose cleanly KPIs & Success Metrics • AWS PROD environment availability and operational SLAs met. • CI/CD adoption: share of Strike Teams on the unified pipeline; deployment frequency and rollback safety. • Vector database performance and cost-efficiency (retrieval latency and cost per query within budget). • LLM API and token-cost optimization — cost per project trending down with no quota incidents. • Developer enablement: reusable Terraform/CDK modules and golden paths adopted; reduced per-project infra setup time. Key Skills & Experience • Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field. • Experience: 12+ years of software/infrastructure engineering experience, with at least 5 years in a senior platform or cloud architect role. • Technical Proficiency:  Deep expertise in AWS — networking (VPC, PrivateLink), compute (ECS/EKS, Lambda), data services (RDS, OpenSearch, S3), and IAM. Strong Infrastructure-as-Code skills with Terraform or AWS CDK. Hands-on experience operating production vector databases at scale. Production experience integrating and operating LLM APIs (Bedrock, Anthropic, OpenAI) — including cost modeling, caching strategies, and observability. Strong CI/CD background (GitHub Actions, CodePipeline, or equivalent) with multi-team pipeline design experience. • Engineering Excellence: Proven track record of operating platforms used by multiple downstream teams. Strong instincts for self-service tooling, golden paths, and developer experience. • Domain Context: Experience supporting AI or data-intensive workloads in production. Preferred Skills & Experience • Guidewire Knowledge: Prior experience with Guidewire Cloud or insurance/regulated-industry platforms. • MLOps: Experience building MLOps platforms, model evaluation pipelines, or LLM observability stacks. • Security: AWS security specialization or familiarity with SOC 2 / compliance-driven environments. • Multi-Region: Experience operating production platforms across multiple AWS regions. About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qual