PMO Lead

Job description

Responsibilities - Define and implement SLI/SLO frameworks for industrial software platforms — APM, SCADA, edge and OT-connected systems - Design and deploy observability pipelines using OpenTelemetry, Prometheus, Grafana, Loki, and Jaeger across AWS and Azure environments - Establish incident management processes and lead blameless postmortems with client engineering teams - Build and execute chaos engineering scenarios to surface reliability risks before they hit production - Develop automated runbooks and self-healing patterns that reduce toil and on-call burden - Build SRE capability within client organisations — including documentation, knowledge transfer, and SRE culture coaching Essential Skills: • SLI/SLO design and error budget management at enterprise scale • Observability toolchain: Prometheus, Grafana, Loki, Jaeger, OpenTelemetry — ideally across multi-cloud (AWS + Azure) • Incident management, on-call process design, and postmortem facilitation • Automation and scripting: Python, Go, or Bash — runbook development a plus • Familiarity with industrial or OT/IT environments — energy, manufacturing, or connected products context preferred • GitOps and CI/CD SRE gate experience (ArgoCD, GitHub Actions, Flux)