Pre-Sales Manager

Job description

Job Description: Lead the pre-sales team to support the sales process, ensuring client requirements are met through tailored presentations and solutions. - **Responsibilities: Technical Expertise:** - Develop a deep understanding of Conversational AI, Smart Agent Assist, CCaaS and their technical capabilities. - Stay current with industry trends, emerging technologies, and competitor offerings. - **Customer Engagement:** - Engage with prospective clients to understand their technical requirements and business challenges. - Conduct needs assessments and provide tailored technical solutions. - **Solution Demonstrations:** - Deliver compelling product demonstrations that showcase the features and benefits of our solutions. - Customize demonstrations to align with the specific needs and use cases of potential customers. - **Collaboration with Sales:** - Work closely with the sales team to understand customer goals and contribute to the development of winning sales strategies. - Assist in the preparation of technical proposals, RFP responses, and other sales materials. - **Technical Presentations:** - Conduct technical presentations, both in-person and virtually, to convey the value proposition of our products/services. - Address technical inquiries and concerns during the sales process. - **Proof of Concept (PoC):** - Lead the design and implementation of proof of concept projects to demonstrate the feasibility and effectiveness of our solutions. - **Customer Relationship Building:** - Build and maintain strong relationships with customers, understanding their evolving needs and providing ongoing technical support. Qualifications: Bachelor's/Master's