Principal, Data Management

Job description

As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. # **Job Description** **Job Purpose (Job Summary):** DEPARTMENT DESCRIPTION: **Investment & Distribution Services (IDS)** provides global, end-to-end trade processing, portfolio operations, data management, and reconciliation to support Invesco’s investment activities. The group’s mission is to deliver high-quality service through disciplined operations, provide responsive support for the investment process and new products/instruments, adapt to evolving economic, regulatory, and risk environments, and ensure the delivery of high-quality data aligned with “SMART” data principles. Within IDS, the **Portfolio Services** function operates on a follow-the-sun model, delivering 6x24 global support to business partners. The team serves as the first line of support, connecting stakeholders with IDS Service Delivery. It facilitates the resolution of complex, cross-region, cross-team, and cross-vendor issues. Additionally, Portfolio Services is responsible for Cash Management Services oversight and assurance, while providing value-added insights into the integrity of Investment Book of Record (IBOR) related business data. The incumbent is expected to manage their day-to-day work, appropriately escalating issues when needed. Develop working knowledge of team processes and support cross-functional activities. Contribute to internal and cross-functional projects by assisting with research and analysis, supporting discussions, coordinating responses, and documenting outcomes. Provide support for team communications and training materials. Collaborate with global team members and share knowledge as appropriate. Assist with the resolution of production issues and support escalation processes, as needed. Participate in daily production support activities. **Key Responsibilities / Duties:** - Provide support and input on solutions and recommendations to address complex, cross-region, cross-functional, and cross-vendor business concerns. Assist in the resolution of critical production issues, ensuring accuracy and efficiency. Contribute to subject matter expertise development and support escalation processes as required. - Provide support and guidance to colleagues in day-to-day operations and production support tasks when called upon - Liaise and build strong business relationships with key stakeholders such as Investments, Compliance, Service Providers (such as Custodians, Fund Accounting Agents, Transfer Agents, Outsourcing Vendors, etc.) and global business areas within Invesco requiring support on cash-related concerns - Support and coordinate the research, analysis, implementation, documentation and training of new business requirements/projects (e.g. new instruments, new/change regulatory requirements, new systems implementation) globally across multiple IDS global functions, service providers. - Develop & execute team plans, including business, production and organizational priorities - Contribute to business success by setting priorities, recommending resources, and developing policies aligned with the team’s goals and objectives - Represent IDS Portfolio Services as a subject matter expert in cross-functional and global projects - Facilitate discussions to build consensus and agreement with a win-win focus - Collaborate with project team members across functions and locations, contributing to a positive and supportive project environment to help achieve team objectives - Establish and continually refine a global support and oversight model, while ensuring unique regional business needs are addressed - Ensure standard operating procedures are documented and cross-trained across global team - Perform independent research, review and analysis of financial statements, organizational structure, business model, operational risks, performances, and securities / financial statements issued by organizations, as needed - Proactively contribute ideas, research and recommend continuous improvement opportunities (e.g. streamline / automate daily operations processes) - Proactively identify potential operational risks, suggest mitigation strategies and lead implementation of the agreed upon mitigation strategy **Work Experience / Knowledge:** - Overall, 10-12 years and a Minimum 3-5 years of industry experience in an Investment Management firm. - Excellent knowledge of investment products globally is required - Comprehensive understanding of internal and industry standards and principles - Proven ability to identify and resolve complex, multi-dimensional business problems by applying broad functional and process knowledge - Previous knowledge and work experience with business applications such as Charles River, Aladdin is preferred - Must have a basic understanding of end-to-end investment services processes, including trade entry, trade processing, settlement, valuation, cash management, corporate actions processing, and fund accounting - Experience working with third-party middle office and custody providers is a plus - Ability to maintain a big-picture perspective and develop a deep knowledge of data, processes, and business flows across systems **Skills / Other Personal Attributes Required:** - Customer focus with a keen interest in providing superb service to clients - Excellent written and verbal communication, as well as strong interpersonal and conflict resolution skills - Experience in communicating and facilitating with all levels within a global organization is required - Excellent organizational skills; detail oriented with a big pictur