Principal Engineer -Messaging (Golang Developers)

Job description

About Exotel Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator powering 70M+ customer conversations daily across voice, messaging, video, and AI. Founded in 2011, Exotel serves 6000+ businesses across India, Southeast Asia, the Middle East, and Africa through its Omnichannel Contact Centre, Communication APIs, and Conversational AI platforms. The company recently received a Virtual Telecom Operator license, enabling fully compliant end-to-end VoIP telephony services. Backed by a $100M Series D funding round and with $50M+ ARR, Exotel continues to help fast-growing enterprises scale customer engagement across emerging markets. Exotel was also recognised at the ET Startup Awards 2022. What You ll Do - Drive technical architecture decisions and influence the product roadmap - Explore and adopt new technologies to improve system scalability, reliability, and efficiency - Provide architectural guidance and technical mentorship to engineering teams - Improve deployment processes, SLAs, operational efficiency, and engineering best practices - Build scalable systems and drive operational excellence across teams - Collaborate closely with cross-functional stakeholders across Product, Engineering, and Operations - Mentor junior engineers and contribute to building a high-performance engineering culture What We re Looking ForMust Have - 7+ years of software engineering experience with a Bachelor s/Master s degree in Computer Science or equivalent - Strong experience in backend/product engineering environments - Hands-on experience with cloud platforms: AWS (preferred), Azure, or GCP - Strong understanding of: - Distributed systems - Microservices architecture - 3-tier architecture - Scalability and performance engineering - Experience designing and developing RESTful services - Strong Linux, networking, and scripting fundamentals - Experience with scalable data stores and data modelling - Familiarity with databases such as MySQL, MongoDB, Aerospike, etc. - Strong programming expertise in one or more languages: - **Golang (preferred)** - **PHP (preferred)** - Python - Good understanding of: - Data structures - Multithreading - Concurrency concepts - Experience with DevOps and infrastructure tooling, such as: - Kubernetes - Jenkins - Git - Ansible - Familiarity with monitoring and observability tools like Grafana, Kibana, and Elasticsearch - Strong networking fundamentals: - Firewalls - Proxies - DNS - Load Balancing - Strong analytical, problem-solving, and communication skills - Ownership mindset with a strong DevOps culture you build it, you own it Good to Have - Experience in telecom, CPaaS, or high-scale messaging systems - Exposure to telecom protocols and cloud telephony systems - Experience integrating with: - SMS gateways - WhatsApp/IP messaging services - Practical experience managing production-scale distributed systems - Exposure to ETL/data pipeline systems - Prior experience in high-growth product startups is a plus Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.