Principle Functional Consultant – Insurance

Job description

Principle Functional Consultant – Insurance (Guidewire and Duck Creek) Responsibilities • Product Expertise and Consultation: o Act as a subject matter expert (SME) in Property and Casualty (P&C) insurance, specifically with extensive experience in either the Duck Creek suite (Policy, Claims, Billing, Clarity, Reinsurance, Producer and Policyholder portals) or the Guidewire suite (PolicyCenter, ClaimCenter, BillingCenter, Digital, Data Hub). o Provide strategic advice and consultation to clients on product functionality, best practices, and solutions that align with their business goals. o Lead client workshops, requirements gathering sessions, and product demonstrations. • Implementation and Delivery: o Oversee the end-to-end implementation of Duck Creek or Guidewire products, ensuring projects are delivered on time, within scope, and within budget. o Develop implementation plans, timelines, and resource allocations in collaboration with project managers. o Ensure seamless integration of products with existing client systems and processes. • Client Relationship Management: o Build and maintain strong client relationships, acting as a trusted advisor and primary point of contact for product-related inquiries. o Proactively identify opportunities for clients to leverage additional product features and enhancements. o Manage client expectations and address any concerns or issues promptly. • Team Leadership and Development: o Mentor and guide junior consultants, fostering a collaborative and knowledge-sharing environment. o Conduct training sessions and workshops to enhance the team’s product expertise. o Participate in recruitment and talent development initiatives. • Continuous Improvement and Innovation: o Stay updated with the latest product releases, industry trends, and regulatory changes in the P&C insurance domain.