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Proc Ops Lead

HCLTech · Haryāna, Haryana, India

8–15 yrs experiencefull_timePosted 1w ago

Job description

Gurugram, Haryana Job Summary To ensure that purchasing transaction requests raised are processed within the set SLA standards while maintaining high quality and Data Integrity Key Responsibilities 1. To Liaise And Build Good Working Relationship With Vendors And Suppliers 2. To Identify Opportunities For Improvement, Elimination Of Redundancies In Their Respective Processes 3. To Provide Supporting Documentation And Information For Various Stakeholder Like Management, Auditors, Tax Departments Etc. 4. To Ensure That Purchasing Transactions Are Processed As Per Company Policy And Guidelines Provided By The Management In Defined Sla 5. To Resolve Queries Of Various Stakeholders Both Internal And External (Ssd’S, Emails Etc.) 6. To Update Purchasing Transactions As Appropriate To The Process And Team In Defined Sla 7. To Update Standard Operating Procedures And Risk Control Mitigation Document Skill Requirements Job Description **Role:** Vendor Management Executive – Procurement Operations **Experience:** 3–5 Years **Level:** Mid-Level Professional **Location:** Gurgaon Role Summary This role is responsible for executing vendor onboarding risk assessments, periodic re-assessments, issue tracking, remediation oversight, and risk-related offboarding activities. It supports supplier eligibility reviews, due diligence, and risk evaluation to inform approval decisions before suppliers are activated in the system, while also ensuring required checks are completed before offboarding. Key Responsibilities Manage intake, supplier documentation collection, validation, workflow tracking, and supplier setup support. Perform supplier due diligence and risk screening across Cyber Security, Reputational and Financial Health assessments monitoring. Coordinate with cross-functional stakeholders such as Procurement, Legal, Compliance, Information Security, Data Privacy, Finance, and business owners to complete onboarding reviews and approvals. Review supplier responses to questionnaires and supporting evidence, identify gaps or control deficiencies, and recommend remediation or escalation actions. Drive adherence to onboarding policies, standard operating procedures, service level agreements, and governance requirements. Maintain accurate supplier records in onboarding, procurement, and third-party risk management systems. Prepare dashboards, reports, and status updates on onboarding volumes, cycle times, risk issues, overdue actions, and compliance performance. Support periodic review and refresh of onboarding frameworks, questionnaires, risk criteria, and control requirements in line with evolving regulations and business needs. Participate in audits, regulatory reviews, and control testing related to supplier onboarding and third-party risk processes. Perform ad-hoc reports reconciliation and analysis as required by Customer Maintain standard operating procedure documentation Required Skills & Qualifications Education Bachelor’s degree Experience 3–5 years of experience in relevant services Core Skills Experience in conducting supplier due diligence Strong attention to detail and organisational skills Understanding of supplier lifecycle, procurement controls and governance. Proficiency in MS Excel (data tracking, basic analysis) and MS Office tools with experience working with third-party risk management platforms. Good communication and coordination skills Analytical mindset with ability to handle transactional data Key Competencies Process-driven and structured approach Strong stakeholder coordination Accountability and ownership Problem-solving and analytical thinking High ethical standards and compliance orientation **#body.unify div.unify-button-container .unify-apply-now:** focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-