Process Excellence Lead

Job description

Hello, Greeting from **"Kotak Life Insurance"** Job Role - Process Excellence Location - Goregaon East Contact Person - Sangita Mandal (8369252270) Interested person can share there resume at **"sangita.mandal@kotak.com"** **Key Responsibilities** - Design, draft, and review processes to ensure they are clear and effective - Identify areas where processes can be improved to increase efficiency and reduce risks - Review existing policies and processes and suggest improvements - Create process flowcharts (swim-lane diagrams) and RACI matrices to define roles and responsibilities - Identify gaps and bottlenecks in new and existing processes and recommend practical solutions - Support stakeholders by providing solutions to operational and process-related issues - Lead process improvement projects from start to finish - Ensure processes are aligned with organizational goals and compliance requirements **Qualification & Experience** - **Qualification:** MBA - **Experience:** 23 years of experience in a Process Excellence, Operations, or Risk role