PROCESS INNOVATION PROFESSIONAL-LEAD To CASH

Job description

**Your Role and Responsibilities:** As an Assistant Manager Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: • Analysis of receivable accounts, investigation of entries, and pulling audit prep work. • Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. • Investigate unapplied payments, rectify them, and ensure proper allocation. • Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. • Ensure that client Service Level Agreements (SLA) and timelines are met. **Required Education:** Bachelor's Degree **Preferred education** Master's Degree **Required Technical and Professional Expertise:** • Commerce Graduate with a minimum of 6+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. • Experience in participating and collaborating in team meetings to gather/share information. • Ability to achieve individual and Business metrics. • Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. • Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. • Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. • Proven experience to build and utilize reports to analyze pertinent account information. • Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. • Working knowledge to identify and implement action plans and process improvements with mentorship. • Proven experience to build and utilize reports to analyze pertinent account information. • Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. • Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred Technical and Professional Experience: • Proficient in MS Office applications and any ERP software as an end-user. • Ambitious individual who can work under their direction towards agreed targets/goals. • Ability to work under tight timelines and be part of change management initiatives. • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. • Enhance technical skills by attending educational workshops, reviewing publications etc., **Years of Experience:** 6 - 8