PROCESS INNOVATION PROFESSIONAL-LEAD To CASH

Job description

****Your Role and Responsibilities:**** As an Assistant Manager Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. **Your primary responsibilities include**: - Analysis of receivable accounts, investigation of entries, and pulling audit prep work. - Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. - Investigate unapplied payments, rectify them, and ensure proper allocation. - Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. - Ensure that client Service Level Agreements (SLA) and timelines are met. ****Required Education:**** Bachelor's Degree ****Preferred education**** Master's Degree ****Required Technical and Professional Expertise:**** - Commerce Graduate with a minimum of 6+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. - Experience in participating and collaborating in team meetings to gather/share information. - Ability to achieve individual and Business metrics. - Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. - Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. - Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. - Proven experience to build and utilize reports to analyze pertinent account information. - Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. - Working knowledge to identify and implement action plans and process improvements with mentorship. - Proven experience to build and utilize reports to analyze pertinent account information. - Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. - Working knowledge to identify and implement action plans and process improvements with mentorship. **Preferred Technical and Professional Experience:** - Proficient in MS Office applications and any ERP software as an end-user. - Ambitious individual who can work under their direction towards agreed targets/goals. - Ability to work under tight timelines and be part of change management initiatives. - Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. - Enhance technical skills by attending educational workshops, reviewing publications etc., ****Years of Experience:**** 6 - 8