Process Trainer

Job description

- Plan, develop, and coordinate process training programs for field support - Prepare training materials, develop instructional content, determine methodology, and coordinate for a better deployment of resources. - Conduct training sessions and develop criteria for evaluating effectiveness of training activities increasing the proficiency. - Revise training plans to meet new training requirements and kept technical information up to - Coordinate training schedule, dates, and logistics as well as maintain all training systems and databases related to product training - Track, report, and evaluate the effectiveness of training solutions and make changes to programs based on feedback; provide training need analysis and recommendations - Evaluate the knowledge of class participants to determine training needs and effectiveness - Trained the team on various products in ---------------------- - Developed business specific interventions and led a team of people for delivery. - Motivate team members through daily early morning motivational mails Maintaining internal communication flow - Providing suitable guidance in verbal and non verbal communications - Responsible for growing existing relationship, pursuing new business opportunities and responding to *sales* opportunities for *product* solutions - Developed and conducted *product* seminars for new and existing clients. Worked with appropriate personnel to plan and lead seminars. - Communicated regular *product* training progress updates and documented customer feedback from field activates