Process Trainer

Job description

• Plan, develop, and coordinate process training programs for field support • Prepare training materials, develop instructional content, determine methodology, and coordinate for a better deployment of resources. • Conduct training sessions and develop criteria for evaluating effectiveness of training activities increasing the proficiency. • Revise training plans to meet new training requirements and kept technical information up to • Coordinate training schedule, dates, and logistics as well as maintain all training systems and databases related to product training • Track, report, and evaluate the effectiveness of training solutions and make changes to programs based on feedback; provide training need analysis and recommendations • Evaluate the knowledge of class participants to determine training needs and effectiveness • Trained the team on various products in ---------------------- • Developed business specific interventions and led a team of people for delivery. • Motivate team members through daily early morning motivational mails Maintaining internal communication flow • Providing suitable guidance in verbal and non verbal communications • Responsible for growing existing relationship, pursuing new business opportunities and responding to sales opportunities for product solutions • Developed and conducted product seminars for new and existing clients. Worked with appropriate personnel to plan and lead seminars. • Communicated regular product training progress updates and documented customer feedback from field activates