Procurement Support Specialist

Job description

Role & responsibilities 1. Contract Lifecycle Management (CLM) Support • Metadata Extraction: Extract and update 14 specific data fields from executed contracts (e.g., Vendor Name, Spend, Renewal Rights, Termination Terms) into a master Excel tracker. • Data Coordination: Liaise with Simtra to gather and update an additional 10 data fields to ensure accuracy in PowerBI reporting. • Reporting: Generate and distribute monthly reminders to Procurement leadership regarding contracts expiring within the next 90 days. • Volume: Manage metadata for approximately 23 contracts per month following an established process guide. 2. Vendor Onboarding (D365 & ServiceNow) • Ticketing: Initiate and manage vendor onboarding tickets in ServiceNow (SNOW). • Supplier Liaison: Follow up with suppliers to collect necessary forms and documentation for onboarding into Dynamics 365 (D365). • Volume: Manage approximately 15 new vendor additions monthly. 3. PO & Order Management (Care and Feeding) • Escalations: Resolve AP inquiries regarding invoice/PO mismatches, insufficient funds, or identifying correct POs for specific invoices. • PO Remediation: Amend POs or close lines based on stakeholder approvals and funding requirements. • Order Tracking: Communicate with suppliers to track delivery status and resolve issues with missing packs or missing certificates. Preferred candidate profile • Systems: Proficiency in Microsoft Dynamics 365 (D365), ServiceNow (SNOW), and SharePoint. • Technical: Advanced Excel skills (data entry for PowerBI integration). • Communication: Strong professional writing skills for supplier follow-ups and leadership reporting. • Analytical: Ability to read legal contracts and accurately identify key commercial terms. • Qualification (academic): Commerce graduates / Post Graduates with 2 to 3 years of Procurement function experience Shift Hours of operation shift hours of operation – US shift, 5 days a week strictly should follow us based holidays as defined by the customer work from office only – no hybrid/wfh transport – drop services only