Product Manager - Settlement Platform

Job description

We are seeking a Product Manager to lead the product direction for an end-to-end settlement platform supporting core finance operations. You will align Accounting, Treasury, Tax, Legal, Compliance, and Engineering on requirements, drive delivery from design to launch, and improve settlement transparency and performance using measurable KPIs. Responsibilities • Set and own the product vision, strategy, and roadmap for Coupang's end-to-end settlement and payout platform • Coordinate with Accounting, Treasury, Tax, Legal, Compliance, and business stakeholders to translate financial and regulatory requirements into scalable product solutions • Lead product execution with engineering teams from requirements definition and design through development, launch, and iteration • Implement robust, auditable, and configurable settlement systems supporting diverse business models, fee structures, promotions, and market expansion • Define and monitor success metrics (e.g., settlement accuracy, reconciliation latency, dispute rate, payout timeliness) and continuously optimize platform performance • Enhance transparency and trust in settlement calculations by delivering tools, reporting, and diagnostics for internal teams and external partners • Evaluate trade-offs between speed, accuracy, compliance, and operational overhead while maintaining a high bar for financial integrity • Lead prioritization and communicate roadmap decisions to senior leadership and cross-functional stakeholders • Travel to Korea on an as-needed basis Requirements • Proven product leadership with 10-14 years of experience building products and scaling complex systems • Domain background in finance, accounting, fintech, payments, or marketplace/retail platforms • Practical experience with settlement, payout, reconciliation, or related financial systems • Strong analytical and problem-solving skills with comfort working with data and metrics • Cross-functional collaboration experience with engineering, finance, and business teams • Excellent written and verbal communication skills and strong stakeholder management • Ability to operate effectively in ambiguity and deliver results in a fast-paced environment • Bachelor's degree in Business, Finance, Engineering, Computer Science, or equivalent experience • Business fluency in English; Korean language skills are a plus Nice to have • MBA, Engineering, or relevant advanced degree • Experience in e-commerce, marketplace, or two-sided platform businesses • Familiarity with accounting, tax, treasury, or compliance workflows in a multinational environment • Experience with A/B testing, experimentation, and platform-oriented product development