Product Owner 4D

Job description

Product Owner **Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. **Job Description** This role is responsible for the ongoing evolution for digital supplier management capabilities. The scope of supplier management includes, but is not limited to, client Supplier Portal, Supplier Onboarding and Information Management, Supplier Performance and Relationship Management, and Third-Party Risk Management (TPRM) solutions. Additionally, this role is expected to excel in partnering with business and digital stakeholders to identify innovative solutions that align with strategic vision and drive value for our businesses. As the Product Owner, the individual serves as the “voice of the customer” throughout the product delivery lifecycle, ensuring the product vision is clearly communicated across the organization. The role requires leading and motivating cross-functional teams toward defined objectives, managing stakeholder relationships, and supporting enterprise platform implementations within Agile delivery environments. **Responsibilities** : - Define and drive the product vision, roadmap, and strategy for Supplier Management solutions aligned with business objectives. - Lead end-to-end product lifecycle management for supplier collaboration platforms and related procurement technologies. - Manage and prioritize the product backlog by balancing business priorities, customer needs, and technical requirements. - Collaborate closely with Product Managers, Scrum Masters, DevSecOps Leads, architects, and development teams to enable agile delivery and informed product decisions. - Serve as the voice of the customer by translating business needs into user stories, acceptance criteria, and functional requirements. - Oversee two or more supplier collaboration capabilities including Mars’ Supplier Portal, Supplier Onboarding and Information Management, Supplier Performance and Relationship Management, and Third-Party Risk Management (TPRM) . - Drive process standardization, automation, and digital transformation initiatives across global supply chain operations. - Monitor product performance and operational effectiveness through KPIs, dashboards, and reporting mechanisms. - Facilitate sprint planning, agile ceremonies, UAT, release management, and deployment coordination to ensure successful product delivery. - Partner with cross-functional stakeholders across procurement, logistics, planning, operations, and IT to align priorities and transformation initiatives. - Support governance, compliance, risk management, and operational excellence initiatives across the product landscape. - Lead business rollout planning, change management activities, and stakeholder communications to support adoption and business readiness. - Seek and implement opportunities to improve the end-to-end capabilities through process intelligence, analytics and AI. **Education & Professional Qualifications** Bachelor's degree in IT or relevant field **Knowledge / Experience** - Relevant industry experience - Proven track record of taking digital procurement/supplier management solutions products from concept to launch and beyond. - Experience managing complex product roadmaps and ensuring alignment with business objectives. - Proven ability to lead and facilitate user feedback workshops and incorporate insights into product development - Experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements and coordinate resources from multi-disciplinary teams - Experience presenting technical concepts to senior business stakeholders - Experience or foundational knowledge in data analysis and a track record of making data-driven decisions - Demonstrated experience in conducting user research, defining user personas, and translating user needs into actionable product features - Excellent communication, collaboration, and teamwork skills. - Ability to work independently as well as in a team environment, especially with virtual geographically diverse teams - Ability to produce accurate work under pressure with frequent deadlines - Creative and resourceful approach to solutioning business challenges and an ability to deliver creative value-added solutions through self-initiative and ownership. **Qualifications** Bachelors - Computer Science, Bachelors - Economics, Bachelors - Information Technology, Bachelors - Marketing, Masters - Business Administration **Certifications** Certified Scrum Product Owner (CSPO) - Six Sigma Global Institute (SSGI), PMI Agile Certified Practitioner (PMI-ACP) - Scaled Agile, Inc. **Required Skills** Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modern