Product Support Specialist - Digital Platforms

Job description

Product Support-Digital Platforms-HO \& SUPPORT-Customer 360 - Responsible for providing product support for digital platforms, focusing on Customer 360 initiatives. - Role involves handling support activities at Head Office and support centers. - Requires coordination with various teams to resolve customer-related issues on digital platforms. - Emphasis on ensuring smooth functioning and user satisfaction of digital products. - Likely involves troubleshooting, issue resolution, and continuous improvement of digital customer experience. - The position is based in Mumbai, indicating a need for local presence. - Suitable for candidates with experience in product support or customer support roles related to digital platforms. - No explicit mention of required skills, languages, or educational qualifications. - The role demands good understanding of digital customer engagement tools and platforms.