Program Manager Gas Power Plant Engineering After Market Service

Job description

**Job Requirements** **Role Summary** The Program Manager – HDS ITR Engineering is responsible for leading the end-to-end delivery, growth, and strategic development of the HDS Inquiry-to-Remittance (ITR) Engineering portfolio. The role oversees Accessories Design Engineering and Agile & Core ITR Upgrade teams, ensuring delivery excellence (KPI Milestones), customer satisfaction, operational efficiency, and business growth while fostering a high-performance engineering culture. The ideal candidate is a customer-focused leader with strong technical acumen (preferred Gas Powerplant Combine cycle plant Background), commercial mindset, and proven ability to develop teams, identify growth opportunities, and drive continuous improvement. **Key Responsibilities** **Program Leadership** - Lead the HDS ITR Engineering program across Accessories Design Engineering and Agile & Core ITR Upgrade portfolios. - Ensure delivery excellence with focus on Quality, Cost, Delivery, and Customer Satisfaction. - Drive execution against program KPIs including OTD, FTQ, Productivity, Utilization, and Cost of Poor Quality (CoPQ). - Provide governance through regular operational reviews, risk management, and stakeholder engagement. **Business Growth** - Identify and pursue growth opportunities within existing customer accounts. - Drive upselling and cross-selling opportunities by expanding engineering scope and value-added services. - Collaborate with Sales, Delivery, and Customer Leadership to develop account growth strategies. - Support proposal development, solution definition, effort estimation, and customer presentations. - Develop business cases for new capabilities and strategic investments. **Customer Engagement** - Build trusted relationships with customer engineering leaders and key stakeholders. - Act as the primary escalation point for delivery and technical issues. And close the actions with plan - Drive customer satisfaction through proactive communication and value creation. - Represent the organization during customer reviews, strategic workshops, and governance meetings. **People Leadership** - Lead, mentor, and develop multidisciplinary engineering teams. - Build a high-performance culture focused on ownership, accountability, collaboration, and innovation. - Coach future leaders through structured mentoring and succession planning. - Drive competency development, Individual Development Plans (IDPs), technical training, and knowledge management initiatives. - Conduct performance reviews, career discussions, and talent development activities. **Operational Excellence** - Ensure, Timesheet discipline for your team, week on week. - Drive Continuous Improvement initiatives along with Lean leader. - Lead automation and AI-enabled productivity improvements across engineering workflows. - Optimize engineering processes to improve efficiency, quality, and customer responsiveness. - Ensure compliance with engineering standards, quality systems, and organizational processes. **Innovation & Digital Transformation** - Champion adoption of AI, Digital Engineering, and workflow automation solutions. - Promote innovative engineering practices that improve productivity and customer value. - Encourage experimentation and implementation of emerging technologies. **Work Experience** **Required Qualifications** - Bachelor’s or Master’s degree in Mechanical Engineering or related engineering discipline. - 12–18+ years of experience in Engineering Services, Power Generation, Industrial Equipment, or related industries. - Proven experience managing large engineering delivery programs. - Strong understanding of Inquiry-to-Remittance (ITR) engineering processes. - Experience in Gas Turbine Accessories, Plant Engineering, or related product engineering is preferred. **Benefits** None