Program Manager – Inventory Management (SMI)
Baker Hughes · IN-KA-BANGALORE-NEON BUILDING WEST TOWER
Baker Hughes · IN-KA-BANGALORE-NEON BUILDING WEST TOWER
Program Manager – Inventory Management (SMI) Are you an experienced Manager – Inventory Management (SMI) looking for a new Role? Do you enjoy being part of a successful team? Job Summary Baker Hughes is hiring for SMI Program Manager who will own and lead the enterprise-wide expansion of the PHOENIX Slow Moving Inventory Reuse Programme — originally launched for Energy Equipment and now eagerly waiting for scaling across all Baker Hughes product lines. This role serves as the single point of accountability for driving adoption of the Smart Pick digital platform, achieving reuse and reserve-savings targets, and embedding a Lean culture of "Reuse-first" thinking across the organization. The Program Manager will act as the primary cross-functional connector between Engineering, Supply Chain, Finance, Procurement, Leadership, and Digital teams to ensure the programme delivers measurable EBITDA improvement, sustainability outcomes, and operational excellence. Key Roles & Responsibilities A. Strategic Programme Leadership • Own the end-to-end SMI reuse programme roadmap — define annual targets for reuse value ($), reserve savings, CO₂ reduction, and adoption KPIs across all product lines. • Develop and present quarterly programme reviews to senior leadership (SVP Operations Excellence, Product Leaders, Finance Heads) with clear dashboards on progress, risks, and opportunities. • Translate the PHOENIX programme’s EE success into a scalable, repeatable model for new business units (e.g., GTS, BRUSH, Valves, OFSE and future products). • Lead the future phases expansion strategy, including onboarding new product codes, new warehouses, and new business segments. • Sustainability at what we do by promoting & contributing largely by re-using the components B. Cross-Functional Stakeholder Engagement • Act as the primary liaison and cultural change agent between Engineering, Material Management, Procurement, Finance, Logistics, QPM, and Manufacturing Engineering to drive seamless SMI workflow execution. • Conduct regular governance reviews with leadership to align SMI priorities with broader EBITDA and operational goals. • Facilitate cross-functional workshops, awareness sessions, and Kaizen events to remove bottlenecks and improve adoption. • Build and nurture relationships with plant-level teams, product leaders, and regional stakeholders. C. Digital Tool Adoption & Enhancement • Ensure Smart Pick tool adoption reaches expected targets by monitoring usage metrics, identifying gaps, and driving corrective actions. • Collaborate with the digital/development team for tool enhancements, bug resolution, UAT, and new feature rollouts (AI pilot, Smarter pre-processing techniques, dashboard improvements). • Champion digital-first processes — drive the transition from manual, Excel-based workflows to the fully digitized Smart Pick platform. D. Target Accountability & Performance Management • Be accountable for meeting annual reuse targets respective to each product lines • Monitor and report on KPIs: total workflows raised/approved, reuse value (€), reserve savings, CO₂ reduction, rejection analysis, and cycle time. • Conduct root-cause analysis on rejections and delays and implement corrective actions with relevant functional owners. E. Team Leadership • Lead and mentor the two SMI task force members (Positions 2 & 3), ensuring clarity of goals, structured weekly engagement, and execution tracking. • Build a sustainable, self-sufficient team that can independently drive the program beyond the existing project lifecycle. • Coordinate with the external contractor team to engage in the everyday and tedious tasks and help the organization with high value drivers F. Lean Culture & Change Management • Serve as the Lean cultural champion — embed continuous improvement thinking, reuse-first behavior, and waste-elimination mindset across the organization. • Design and execute communication campaigns: monthly PHOENIX newsletters, Reuse Champions recognition, flash messages, and cross-functional success stories. • Drive the PHOENIX Rewards Program — manage the incentive structure, Energize points distribution, and recognition of top contributors. Qualifications & Experience • Education - Bachelor’s degree (B.E./B.Tech) or post-graduate degree (MBA/MTech) in Engineering, Supply Chain, Business Administration, or related field • Experience -15+ years of progressive experience in programme management, operations excellence, supply chain management, or engineering in a manufacturing/industrial environment • Domain Expertise -Must have a strong background in at least one of the following: Digital Transformation, Supply Chain Management, or Engineering (mechanical/industrial preferred) • Certifications (Preferred) PMP/PGMP or similar, Lean Six Sigma (Green Belt / Black Belt), Certified Supply Chain Professional (CSCP), or equivalent CI certifications • Industry Preference Experience in energy, oil & gas, rotating equipment, or heavy manufacturing industries is highly desirable Key Competencies