Program Manager

Job description

The Program Manager is accountable for planning, executing, and delivering strategic programs across multiple projects, regions, and stakeholders. The role ensures alignment with organizational objectives by driving program governance, operational efficiency, stakeholder engagement, and business value realization. Key Accountabilities 1. Program Leadership & Execution • Lead end-to-end delivery of complex, multi-workstream programs. • Define program scope, objectives, milestones, and success criteria. • Ensure delivery against time, cost, and quality commitments. • Monitor program performance using KPIs and dashboards. 2. Governance & Compliance • Establish and enforce program governance frameworks (RAG status, milestones, reporting cadence). • Ensure adherence to PMO standards, methodologies, and controls. • Maintain documentation, decision logs, and audit readiness. 3. Stakeholder Management • Engage and influence senior stakeholders, business leaders, and clients. • Provide clear, concise executive-level communication and reporting. • Manage expectations, resolve conflicts, and drive alignment. 4. Financial & Resource Oversight • Develop and manage budgets, forecasts, and financial tracking. • Drive cost optimization and efficiency initiatives. • Oversee resource planning, allocation, and utilization across programs. 5. Risk & Issue Management • Identify, assess, and mitigate program-level risks and issues. • Maintain RAID logs and ensure timely resolution/escalation. • Implement mitigation and contingency strategies. 6. Strategic Planning • Translate business strategy into program roadmaps and execution plans. • Identify dependencies and ensure cross-functional alignment. • Lead transformation, transition, and change management initiatives. 7. People Management & Capability Building • Lead, mentor, and develop Project Managers and PMO resources. • Drive performance management, coaching, and succession planning. • Foster a culture of accountability, collaboration, and continuous improvement. 8. Process Improvement & Innovation • Drive standardization and continuous improvement of PMO processes and tools. • Promote automation, efficiency, and best practices across programs. • Support PMO maturity and capability development initiatives. Certifications • PMP / PRINCE2 Experience • 8–12+ years of experience in program/project management • Proven track record in delivering large-scale, cross-functional programs • Experience working in global, matrixed organizations • Strong exposure to stakeholder management and transformation initiatives Skills & Competencies • Strategic thinking and execution • Program and portfolio management • Financial acumen and business case development • Risk and change management • Stakeholder influence and negotiation • Team leadership and coaching • Decision-making and problem-solving • Communication and presentation skills • PM tools (MS Project, Smartsheet) • Data analysis and reporting (Excel, Power BI) • Governance frameworks and reporting tools • Program delivery (on-time, on-budget, within scope) • Stakeholder satisfaction and engagement • Financial performance and cost savings • Risk mitigation effectiveness • Resource utilization • PMO process compliance and adoption Our Benefits • Flexible working environment • Volunteer time off • LinkedIn Learning • Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/ About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on:&#xa0;LinkedIn&#xa0;|&#xa0;<a href="https://www.in