Program Manager - O&G

Job description

**Job Requirements** At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster. **Program Manager** **Program Manager** is expected to align multiple, interdependent key business accounts to achieve broader strategic, operational, and financial goals. He shall be accountable to nurture existing business and elevate to next horizons. The primary responsibilities of an Engineering Program Manager include **Strategic Alignment:** Translates high-level organizational or client business objectives into an actionable, cross-departmental roadmap, ensure all engagements and projects collectively move the business forward rather than working in silos. **Dependency & Risk Management:** Orchestrates complex, cross-functional engineering efforts by identifying bottlenecks and managing dependencies between distributed teams, and third-party vendors **Financial & Operational Governance:** Own program-level budgets, tracks resource allocation, and monitors capitalization rates to ensure engineering priorities remain cost-effective and compliant **Stakeholder Communication:** Acts as the central communication bridge, translating complex metrics into clear, executive-ready or client-facing updates. **Organization Enablement:** Drives process changes, continuous improvement, and the adoption of agile methodologies across organization. **Customer Engagement & Stakeholder Management** - Serve as the primary point of contact for clients to ensure high satisfaction. - Manage stakeholder expectations through regular project status updates and reviews. - Proactively identify client needs and translate them into actionable team tasks. - Resolve customer escalations quickly to maintain strong, long-term partnerships. **Team Management & Employee Concerns** - Act as the first line of support for team members regarding career growth and workplace concerns. - Foster a collaborative, inclusive, and high-performing team culture. - Conduct regular check-ins and performance reviews to minimize team attrition. - Mediate internal conflicts and advocate for resources to prevent team burnout **Ramping Up & Staffing Fulfilment** - Forecast resource requirements based on upcoming pipeline and customer demands. - Partner with the recruitment team to source, interview, and onboard qualified talent. - Build resource pipelines to ensure zero downtime when project demands scale up. **Operational Excellence** - Oversee day-to-day project operations, ensuring timelines and budgets are met. - Track key performance indicators (KPIs) related to deliver quality and team efficiency. - Implement operational processes to streamline cross-functional collaboration. - Manage project risks and create mitigation plans for potential delivery delays. We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard. We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace. **Work Experience** **Core Skills** - **Communication:** Exceptional verbal and written skills for managing global stakeholders. - **Problem-Solving:** Ability to handle complex staffing and operational bottlenecks under pressure. - **Leadership:** Strong emotional intelligence to manage diverse team dynamics and employee relations. **Qualifications & Experience** - **Education:** Bachelor’s degree in business administration, Engineering, or a related field. - **Experience:** Overall 12 to 15+ Years of experience, 5+ years of experience in project management, delivery, or account operations. - **Domain Knowledge:** Proven experience in the **Oil & Gas sector** (or energy/heavy manufacturing) is a strong advantage. **Benefits** As per org. terms and policy.