Program Manager – Semiconductor Equipment / ODC Delivery

Job description

**Job Requirements** At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster. We are seeking an experienced Program Manager with a strong background in Semiconductor Equipment Automation to establish, scale, and manage an Offshore Development Center (ODC). The ideal candidate should have experience leading large engineering programs, building high-performing teams, managing customer relationships, and delivering software solutions for semiconductor equipment manufacturers. **Key Responsibilities** - Establish and scale an Offshore Development Center (ODC) from the ground up. - Define ODC governance, delivery processes, KPIs, resource planning, and operational excellence. - Build and mentor cross-functional teams including Software Architects, Technical Leads, Developers, QA, DevOps, and Business Analysts. - Drive end-to-end program execution, ensuring delivery on scope, schedule, quality, and budget. - Act as the primary customer interface, managing stakeholder communication and executive reviews. - Develop hiring strategies, onboarding plans, competency development, and succession planning. - Manage risks, dependencies, change requests, and escalation handling. - Ensure compliance with customer quality standards, security policies, and engineering best practices. - Collaborate with global teams across onsite and offshore locations. - Drive continuous improvement initiatives, automation, productivity, and innovation. We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard. We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace. **Work Experience** - 12+ years of experience in software engineering/program management, with significant experience in the Semiconductor Equipment domain. - Proven experience in setting up and scaling Offshore Development Centers (ODCs). - Strong understanding of semiconductor equipment software, factory automation, and manufacturing workflows. - Experience with SECS/GEM, GEM300 (E30, E37, E39, E40, E84, E87, E90, etc.), equipment integration, and factory automation. - Experience managing multiple projects and geographically distributed teams. - Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery models. - Excellent stakeholder management, negotiation, and communication skills. - Experience in budgeting, forecasting, resource planning, and program governance. - Strong leadership with the ability to mentor and grow engineering teams. **Preferred Technical Skills** - Java, C#, C++, Python, or similar technologies. - Cloud platforms (Azure/AWS), DevOps, CI/CD. - SQL/NoSQL databases. - Kafka, REST APIs, gRPC, microservices. - Experience with equipment communication protocols and industrial automation. **Preferred Qualifications** - Bachelor's or Master's degree in Computer Science, Electronics, Electrical Engineering, or related field. - PMP, PgMP, Agile, or Scrum certifications are desirable. - Key Competencies - ODC setup and scaling - Strategic planning - Customer relationship management - Delivery excellence - People leadership and mentoring - Risk and financial management - Semiconductor domain expertise - Executive communication - Continuous improvement mindset