Program Manager

Job description

**Key Responsibilities:-** - Responsible for the delivery of Embedded Off highway or Transportation Projects: - Lead, mentor, retention and motivate high performance project resources for seamless delivery across engagements for all clients - Establish operating procedures, work assignments, planning, and all project management activities across the delivery organization and meet targets for project revenue, profitability and utilization - Manage scope of projects from inception to closure. Define, develop and manage implementation schedules and project budgets. - Take complete ownership for Delivery Governance of their accounts and carry out regular project audits to evaluate SLA, compliance and quality - Overseeing teams across the different stages of project delivery by supervising staff - Maintain key customer relationships. Lead the new customer acquisition initiatives. - Evaluating customer feedback and instituting changes as necessary to manage expectations - Coordinate resources, prepare project teams for kick-off and ensure effective completion of project milestones, control project scope and mitigate risks. - Collaborate with internal functional organizations like practice/Competency, operations, sales teams to achieve business targets **Key Skills :-** - Bachelors or Master's degree in engineering or related technical field - Professional Project Management Certification from accredited institution preferred - At least 12 years of experience in software development, testing and delivery of complex software projects and knowledge of automotive, Off highway or any other transportation development and/or testing is preferred - A minimum of 5 years experience handling Multiple customers in India, US and Europe. - Have executed software projects/programs of 3 M$ or more in both Fixed price, T&M and Staff augmentation projects - Have experience in managing customer escalations independently - Have thorough understanding and experience of managing projects in conventional and agile development environment - Have led a team of at least 50+ engineers of multiple technology domains / disciplines across multiple projects/customers - Experience mentoring, coaching and developing rising talent in the technology department - Excellent time management and organizational skills and experience establishing guidelines in these areas for others - Strong sense of personal accountability regarding decision-making and supervising department teams - Experience working in a high-level collaborative environment and promoting a teamwork mentality - Managerial experience applying analytical thinking and problem-solving skills - Ability to predict challenges and seek to proactively head-off obstacles