Program Specialist - US Healthcare Voice Process

Job description

**IMMEDIATE JOINERS ONLY** **INTERVIEW MODE: FACE TO FACE** **Program Specialist US Healthcare Voice Process** **Location:** Bengaluru (Manyata Tech Park) **Shift:** 6:00 PM - 03:00 AM (Night Shift) **Contract:** 6 Months (Extendable based on Performance) **Key Responsibilities:** - Process patient applications and determine eligibility. - Handle insurance verification, claims processing, and benefits coordination. - Support reimbursement processes, prescription coordination, and therapy access programs. - Maintain accurate records and update patient information in internal systems. - Ensure adherence to HIPAA guidelines and quality standards. - Collaborate with internal teams to resolve patient and insurance-related queries. **Eligibility:** - 2+ years of overall experience. - Minimum 2 year of US Healthcare **Voice experience (mandatory).** - Experience in claims processing, insurance verification, prior authorization, eligibility verification, or healthcare operations. - Graduate/Postgraduate from a recognized institution. - Strong analytical, attention-to-detail, multitasking, and problem-solving skills. - Good written communication skills. Selection Process: Typing Test (35 WPM with 85% Accuracy) Panel Interview HR Interview**Preference will be given to Immediate Joiners.**