Project Lead-App Development

Job description

Area(s) of responsibility **Job Description** Birlasoft is looking for a dynamic and experienced AIOps and Automation specialists to join a highly skilled team of Agentic AI SMEs. The ideal candidate will have hands-on experience and in-depth knowledge of Agentic AI and Automation technologies and platforms for IT Operations automation. This role requires a strong technical background and leadership skills to drive automation initiatives and enhance operational efficiency in IT infrastructure operations and IT helpdesk using Agentic AI. **Technical Skills** - Python, Java, Powershell/shell scripting, Go, C++ – for building AI agents and automation workflows. - Familiarity with Langchain, LangGraph, and Langsmith for agentic orchestration. - Experience with ML frameworks like TensorFlow, PyTorch, and Keras - Knowledge of Natural Language Processing/Understanding (NLP/U) techniques - Familiarity with Kubernetes, Docker, CI/CD automation, - Deep understanding of Agentic AI concepts and GenAI co-pilots - Hands-on experience with one of the platforms like: - Amelia, Resolve, Ansible, Chef, Puppet, Nexthink, UIPath – for IT operations automation. - Moveworks, Aisera, Amelia, ServiceNow Now Assist, Microsoft Copilot – for Agentic or Conversational AI **Key Responsibilities** - Design, develop, and implement Agentic AI solutions for IT operations (Infrastructure and Apps) - Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions and Agentic AI use cases. - Oversee the development and deployment of automation projects, ensuring they meet business objectives and are delivered on time. - Stay updated with the latest trends and advancements in automation and Agentic AI technologies and incorporate them into the company's solutions. - Conduct regular reviews and assessments of existing automation solutions to identify areas for improvement.