Project Management Officer

Job description

We are seeking an agile, detail-oriented **Project Management Executive** to oversee end-to-end project execution and client delivery. In this role, you will act as the primary bridge between our international clients and internal delivery teams. You will leverage your strong background in high-stakes communication to manage project timelines, handle email coordination, and ensure that final deliverables meet our strict quality benchmarks. Key Responsibilities 1. Client Communication & Coordination: Manage email correspondence, ensuring clear, proactive, and concise updates regarding project status, blockers, and timelines. 2. Cross-Functional Collaboration: Translate client requirements into actionable workflows for internal operations and data teams. 3. Project Delivery: Take full ownership of the project lifecycle, ensuring final deliverables are submitted on time and meet client specifications. Qualifications & Skills - Minimum 2+ years of experience in an international voice process or client-facing operations role. - Proven track record in a **BPO** or International Voice/Customer Operations, Email support, managing strict metric targets. - Exceptional oral and written English communication skills - Strong multitasking abilities and capable of managing multiple project streams.