Project Manager - IT

Job description

**Shift:** US Shift (EST 6:00 PM to 3:00 AM IST) **Job Summary** We are seeking a highly skilled IAM professional to manage advanced access management operations and support critical business applications. This role requires strong ownership of access lifecycle processes, stakeholder collaboration, and continuous improvement initiatives. **Key Responsibilities** - Manage end-to-end access lifecycle including provisioning, modification, and deprovisioning across multiple systems - Handle complex access requests, approvals, and escalations with minimal supervision - Ensure timely resolution of ServiceNow tickets in line with SLAs and quality standards - Perform detailed access reviews, audit validations, and remediation tracking - Collaborate with business stakeholders and application owners for role alignment and governance - Drive process improvements and identify automation opportunities within IAM operations **Required Skills Qualifications** - Strong hands-on experience in IAM tools and access management processes - Proficiency in ServiceNow or similar ITSM platforms - Good understanding of RBAC, access governance, and compliance frameworks - Strong communication and stakeholder management skills - Ability to work independently and handle high-priority tasks **Preferred Qualifications** B.Tech / BCA or Any graduate degree.