Q2C Business Partner Management EMEA & Global Leader

Job description

At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment. As a Quote to Cash Professional, you will utilize Quote to Cash (Q2C) process knowledge to perform supply and demand management transactions across the extended enterprise. You will drive business objectives by executing defined fulfillment processes, promoting client satisfaction, and enhancing sales productivity. Your primary responsibilities will include: • Manage Quote to Cash Transactions: Oversee quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation to ensure seamless end-to-end transactions. • Execute Fulfillment Processes: Drive business controls and meet business objectives by executing defined fulfillment processes, ensuring accurate handling of processing/transaction requirements. • Promote Client Satisfaction: Foster strong relationships with clients by delivering exceptional service, addressing their needs, and driving sales productivity. • Optimize Order to Cash Integration: Develop strategies to integrate order to cash processes, ensuring a cohesive and efficient Quote to Cash framework. • Enhance Sales Productivity: Collaborate with stakeholders to identify opportunities to enhance sales productivity, leveraging Quote to Cash expertise to drive business growth. • Deep Expertise in Quote to Cash Process: Proven experience with Quote to Cash (Q2C) process knowledge, including supply and demand management transactions across the extended enterprise, to drive business objectives and promote client satisfaction. • Experience with End-to-End Transactions: In-depth understanding of quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation to ensure seamless end-to-end transactions. • Mastery of Fulfillment Processes: Extensive experience executing defined fulfillment processes, ensuring accurate handling of processing/transaction requirements, and meeting business objectives. • Proficiency in Order to Cash Integration: Experience developing strategies to integrate order to cash processes, ensuring a cohesive and efficient Quote to Cash framework. • Expertise in Sales Productivity Enhancement: Proven ability to leverage Quote to Cash expertise to drive business growth, collaborating with stakeholders to identify opportunities to enhance sales productivity. • Advanced Q2C Process Knowledge: Deep understanding of Quote to Cash (Q2C) process knowledge, including supply and demand management transactions across the extended enterprise, to drive business objectives and promote client satisfaction. • Expertise in End-to-End Transactions: In-depth understanding of quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation to ensure seamless end-to-end transactions. • Mastery of Fulfillment Processes: Extensive experience executing defined fulfillment processes, ensuring accurate handling of processing/transaction requirements, and meeting business objectives.